Technology that Works the Way that You Work
At Encounter, we approach the technology platforms behind our audio
and web-based conferencing products with one goal in mind: to be
as easy as you need and as sophisticated as you demand. That means
we have put a lot of thought into how our tools are developed, which
standards they adhere to and how they interoperate. Our long history
in voice products, starting as one of the industry's first voicemail
providers in the mid 1980s, lies at the core of our proprietary
technology. That understanding enabled us to evolve and develop
products that address audio collaboration, web-based conferencing,
virtual meetings, online demos, presentations and large events.
Our infrastructure is designed for scalability and security. We
offer on-premise switches and conference bridges - and our systems
are fully redundant and fault tolerant. We recognize that today's
audio conferencing is currently based on telephony and we adhere
to all industry standards. While telephony represents technology
with which we are very conversant, we also are looking beyond the
standards of today, exploring IP audio as the next generation technology.
We provide world class switching and routing and network management.
Encounter's virtual private networks (VPNs), multiple firewalls
(with automatic fail over), and multi-server systems all support
our proprietary host interface links (HIL) - the technology that
enables our customers to achieve the control they need for both
audio and web conferencing.
Encounter applies its understanding of human interface requirements
in our Audio Control Panel. This web page, which features drop down
menus, recognizable tool bars and status indicators, provides the
technology presenters need to effectively manage their audio and
web-based conference calls and virtual meetings.
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